Shipping & Delivery Policy
Last updated: 5 October 2026
PlanBarn LLC offers digital house plans. Each product page specifies the available formats and what is included in your selected package.
Digital downloads
Digital files are normally available after successful payment confirmation. A download link is provided on your order confirmation page and sent to the email address supplied at checkout.
No physical item is shipped when you purchase a digital package, and no shipping charge applies.
If you cannot find your download email, check your spam or junk folder. For missing links, incorrect files or download difficulties, contact support@planbarn.com with your order number.
Custom modifications follow the delivery schedule agreed before purchase.
Contact details
PlanBarn LLC
2401 O’Neil Ave
Cheyenne, WY 82001
United States
Email: support@planbarn.com
Phone: 833-406-8249
Need help with an order?
Send your order number and a short description. We aim to reply within one business day (Monday to Friday, excluding US public holidays).
Get order helpEmail support@planbarn.com