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Best Price Guarantee

Found it cheaper? We match it, then take 5% off

If the same plan and package is advertised for less on another website, we match that price and reduce it by a further 5%. Ask before you buy or within 14 days after.

Price match plus 5%

We do not just match the lower price. We take a further 5% off the matched price, so you pay less here than anywhere else that advertises the identical plan.

14-day claim window

Bought already? You can still make a price-match claim for 14 days after purchase. This window applies to price-match claims only; it is not a cancellation or refund period.

One email, no forms

Send us the link to the lower price. We check it and confirm the outcome with you.

How to claim

Find the lower price

The same plan, in the same package and licence, publicly advertised for less in US dollars on another website.

Send us the details

Email support@planbarn.com or call 833-406-8249 with the link to the lower price, a screenshot showing the price and date, and your order number if you have already bought.

We verify the price

We check the listing is live, publicly available and for the identical plan and package, then confirm the result with you.

You pay the lower price, minus 5%

Before purchase, we arrange the matched price for your order. After purchase, we refund the difference to your original payment method.

How the 5% is worked out

The 5% comes off the lower price you found, not off our original price. An illustration with round numbers:

Our price for the plan$300
Lower price you found elsewhere$280
Further 5% off $280−$14
You pay$266

If you have already paid $300, we refund $34 to your original payment method.

Conditions

To keep the guarantee fair and simple, every claim is checked against these points.

A claim qualifies when it has

  • The identical plan: same design, same plan number or a verifiably identical set of drawings
  • The same package (PDF Set or CAD Files) and the same licence type
  • The same add-ons and options, if any
  • A price publicly advertised in US dollars and available to anyone, without membership or a private code
  • A listing that is live and verifiable when we check it
  • A claim made before purchase or within 14 days after your order date

Not covered

  • Obvious pricing errors, misprints or listings that are not genuinely available
  • Coupon or promo codes not available to the general public, such as email-only, membership, loyalty or bulk-order pricing
  • Auction, resale, second-hand or unauthorised copies of a plan
  • Prices that have expired or changed by the time we verify the claim
  • More than one claim per plan per order, or combining the guarantee with another discount on the same item

Prices are compared on the plan price before tax. Refunds under this guarantee are paid to the original payment method, normally no later than 14 calendar days after we confirm the claim, as set out in our Returns & Refunds Policy. This guarantee does not limit any rights you have under that policy or under applicable law.

Questions

Can I claim after I have already bought?
Yes, within 14 days of your order date. Send your order number with the link to the lower price and we refund the difference, plus the further 5%, to your original payment method.
Does it apply to CAD Files?
Yes, as long as the other listing is for the same plan in the same CAD package. A PDF price elsewhere is compared with our PDF Set, and a CAD price with our CAD Files package.
Can I use a discount code as well?
The guarantee cannot be combined with another discount on the same item. We apply whichever gives you the lower price.
What if the other listing disappears before you check it?
We can only match a price we can verify, so send the link and a dated screenshot as soon as you find it.
Does it cover modification work?
No. The guarantee covers plan prices. Modification work is quoted individually before you agree to it.

Found a lower price?

Email the link to support@planbarn.com or call 833-406-8249. We check it and confirm your price.

Construction drawing setsSingle-build licenceFree modification quotes
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